Privacy Policy

Welcome to EMERALD TENNIS, a free mobile game published by WASH AND CHILL LTD. This Privacy Policy explains how information generated in connection with your use of the application may be collected, handled, retained, and protected while you enjoy the game.

By downloading, installing, accessing, or continuing to use EMERALD TENNIS, you acknowledge that you have reviewed and accepted the terms described in this Privacy Policy.

Application Availability

EMERALD TENNIS is provided on an "AS IS" and "AS AVAILABLE" basis. Although we strive to maintain a reliable and stable service, uninterrupted operation, full compatibility with every device, and error-free performance cannot always be guaranteed.

Third-Party Services

The application may incorporate technologies supplied by independent third-party providers, including analytics platforms, advertising services, and infrastructure partners that support certain features.

These third parties operate according to their own privacy policies and terms of use. We do not manage or control their data-handling practices and cannot accept responsibility for their activities.

Automatically Collected Information

While EMERALD TENNIS is being used, certain technical information may be collected automatically, including:

  • Internet Protocol (IP) address;
  • Device model, operating system, and technical characteristics;
  • Application screens, menus, and features accessed;
  • Gameplay dates, session duration, and frequency of use;
  • Anonymous diagnostic, crash, and performance information.

This information is collected automatically to ensure the proper operation and continuous improvement of the application.

Purpose of Processing

Information related to your use of EMERALD TENNIS may be processed to:

  • operate, maintain, and improve the application;
  • optimize performance, reliability, and security;
  • detect and resolve technical issues;
  • provide notifications about updates, maintenance, or service-related events;
  • deliver optional recommendations, news, or promotional materials.

Certain optional features may request additional information from users. Any information voluntarily submitted will be processed in accordance with this Privacy Policy.

Some integrated third-party technologies may also receive approximate location information for analytics, personalized content, or advertising purposes. EMERALD TENNIS does not intentionally collect precise GPS location information. Users may control or disable location permissions through their device settings at any time.

Ending Use of the Application

If you decide to stop using EMERALD TENNIS, you may uninstall the application using the standard removal tools available on your mobile device.

Information Retention

Technical and operational information may be retained while the application remains in active use and, where reasonably necessary, for an additional period to comply with legal obligations, enhance security, resolve disputes, prevent misuse, or satisfy administrative requirements.

If you would like information associated with your use of the application to be removed, please contact us at:

[email protected]

Requests will be reviewed and processed within a reasonable period.

Sharing of Information

Anonymous, aggregated, or statistical information that cannot reasonably identify individual users may be shared with trusted partners for analytics, maintenance, infrastructure support, and service improvement.

The application may include technologies such as:

Google Play Services

Information may also be disclosed when necessary:

  • to comply with applicable laws, regulations, or lawful governmental requests;
  • to protect the safety, rights, property, or security of users or the service;
  • to investigate suspected fraud, abuse, or unauthorized activity;
  • to authorized contractors performing services under confidentiality obligations.

Children's Privacy

EMERALD TENNIS is intended for a general audience and is not specifically designed for children under the age of 13. We do not knowingly collect personal information from children in this age group.

If we become aware that information belonging to a child under the age of 13 has been submitted through the application, reasonable efforts will be made to delete such information without unnecessary delay.

Parents or legal guardians who believe that a child has provided information through the application may contact us at:

[email protected]

Security

Appropriate administrative, technical, and organizational safeguards are implemented to help protect information against unauthorized access, disclosure, modification, misuse, or destruction. Nevertheless, no electronic storage system or method of data transmission can guarantee absolute security.

Effective Date

This Privacy Policy is effective as of July 14, 2026.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in legislation, technology, operational practices, or application functionality.

The latest version will always be made available within the application or through another suitable communication channel. Continued use of EMERALD TENNIS after any revised version becomes effective constitutes acceptance of the updated Privacy Policy.

Your Acceptance

By downloading, installing, accessing, or continuing to use EMERALD TENNIS, you confirm that you have read this Privacy Policy and agree to the collection and processing of information as described herein.

Contact

If you have any questions, comments, or requests regarding this Privacy Policy or our information handling practices, please contact us at:

Email: [email protected]