We appreciate your interest in Firm Control. WASH AND CHILL LTD operates and maintains the mobile game and oversees the information practices associated with its operation as described in this Privacy Policy.
This document outlines what categories of technical, diagnostic, and gameplay-related information may be processed when you interact with Firm Control, the purposes for which that information may be used, and the general measures applied to safeguard it.
By installing, launching, accessing, or using Firm Control, you acknowledge that you have reviewed this Privacy Policy and accept the practices described below.
Service Disclaimer
Firm Control is provided on an "AS IS" and "AS AVAILABLE" basis. While reasonable efforts are made to keep the game functional and handle information responsibly, uninterrupted service, error-free operation, or absolute security of electronic communications cannot be guaranteed.
The game may communicate with or incorporate technologies supplied by independent third parties. Those providers may establish separate privacy policies and data-handling practices. WASH AND CHILL LTD does not control the independent processing activities of such providers, and users are encouraged to review their applicable privacy information.
Technical and Usage Information
Interaction with Firm Control may result in certain technical or usage-related information being generated automatically. Depending on your device and how you use the game, this information can include:
- Network information, including IP address where applicable.
- Device brand, model, and operating system details.
- Game version and installation information.
- Features, menus, screens, or sections accessed.
- Approximate session duration and frequency of use.
- Crash records, diagnostic details, and performance data.
- General gameplay activity and interaction patterns.
This information may be used to keep the game operational, identify technical problems, evaluate performance, understand general usage, and make improvements to the player experience.
AppsFlyer and Attribution
Firm Control may use AppsFlyer for attribution, analytics, installation measurement, and campaign performance analysis.
Depending on the applicable device and configuration, AppsFlyer may receive technical information or identifiers connected with an installation or interaction with the game. This may include advertising or device identifiers, attribution information, installation events, application interaction data, and related technical parameters.
The resulting information can help determine how users discover the game, assess promotional activity, analyze installation trends, and improve the distribution and performance of Firm Control.
AppsFlyer's handling of information may additionally be subject to its own privacy documentation and applicable terms.
Approximate Location Information
Some technologies integrated into Firm Control may derive approximate location information from network or other technical signals where permitted.
The game does not normally require access to precise GPS coordinates for standard gameplay. Any available location permissions can be reviewed, allowed, or disabled through the privacy controls provided by your mobile operating system.
Purposes of Information Processing
Information connected with Firm Control may be processed for a range of legitimate operational purposes, including:
- Running and maintaining the game.
- Enhancing functionality and overall performance.
- Investigating crashes, errors, and technical issues.
- Evaluating general gameplay behavior and interaction patterns.
- Tracking installations and promotional campaign results.
- Supporting attribution and analytics through providers such as AppsFlyer.
- Testing improvements and developing additional features.
- Sending necessary service-related communications.
- Identifying potentially fraudulent, abusive, or unauthorized behavior.
- Maintaining the security and integrity of the game.
- Fulfilling applicable legal and regulatory requirements.
External Service Providers
To support certain features and technical processes, Firm Control may rely on third-party services, which may include:
Each provider may process information necessary for the service it supplies. Such processing may be governed by the provider's own privacy policy, terms, and other applicable documentation.
Your Privacy Controls
You may discontinue your use of Firm Control whenever you choose by removing the game from your device.
Once the game has been uninstalled, that installation can no longer send additional information through the application. Information that was processed before removal may nevertheless be retained for a limited period where reasonably necessary for security, analytics, operational, technical, or legal purposes.
Depending on your device, you can also control advertising identifiers, application permissions, notifications, and other privacy options through the operating system's settings.
Retention of Information
Information is generally retained only for the period reasonably required to fulfill the purposes explained in this Privacy Policy. This may include maintaining the game, analyzing performance, addressing technical problems, protecting security, and satisfying applicable legal or business requirements.
If you wish to request deletion of information associated with your use of Firm Control, you may contact [email protected]. Requests will be reviewed and handled within a reasonable timeframe, subject to applicable law and circumstances where retaining certain information is legitimately necessary.
Information Disclosure
Where appropriate, aggregated, statistical, or anonymized information may be shared with third parties for purposes such as analytics, performance assessment, technical development, or service improvement.
Information may also be disclosed when reasonably necessary:
- To satisfy applicable laws, regulations, legal procedures, court orders, or valid governmental requests.
- To investigate suspected fraud, abuse, security concerns, or unauthorized activity.
- To safeguard users, services, property, legal interests, or the integrity of the game.
- To service providers and contractors whose assistance is necessary to operate or maintain Firm Control.
- In connection with legitimate business activities where appropriate safeguards and applicable requirements are observed.
Children's Privacy
Firm Control is intended for individuals aged 13 and above and is not specifically designed for children under 13.
We do not knowingly seek personal information from children younger than 13. If we learn that information from a child below this age has been submitted, reasonable steps may be taken to review and remove it where appropriate.
A parent or legal guardian who believes that a child has provided information through the game may contact us at [email protected].
Information Security
WASH AND CHILL LTD maintains reasonable technical, organizational, and administrative safeguards intended to reduce the risk of unauthorized access, alteration, disclosure, misuse, or destruction of processed information.
Despite these precautions, no online service, electronic transmission, or digital storage environment can provide an absolute guarantee of security. Users should therefore understand that electronic information processing carries inherent risks.
External Links and Integrated Services
Firm Control may include links, integrations, or functionality provided by external platforms or services. These third parties operate independently from WASH AND CHILL LTD and may apply their own privacy policies, terms, and information-handling procedures.
Before interacting with an external service or submitting information to it, users should review that provider's relevant privacy documentation.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to Firm Control, its technology, operational processes, third-party integrations, or applicable legal requirements.
A revised version may be published through the game, its distribution platform, or another suitable communication channel. Unless a different effective date is stated, modifications become applicable when the updated policy is published.
Continuing to access or use Firm Control after an updated version takes effect indicates your acknowledgment of the revised Privacy Policy to the extent permitted by applicable law.
Effective Date: August 25, 2026
Acceptance of This Policy
By downloading, installing, opening, or using Firm Control, you confirm that you have been given an opportunity to review this Privacy Policy and understand the general types of information that may be processed, the reasons for processing, and the circumstances under which information may be disclosed.
Contact Information
For questions concerning this Privacy Policy, requests relating to information deletion, or other privacy matters associated with Firm Control, please contact:
Email: [email protected]